Brady, the owner of Guardian, is fair, kind and honest. I asked him about the few bad reviews I saw on him. Please understand that there are always two sides to every story. I believe his side to each one. One of the complainers never heard from Guardian because one of Brady's guys LOST their number! OK, so a mistake...but an honest one. We all make mistakes. But Brady has always communicated well with me. I do NOT agree with any of the bad reviews on Guardian because my experience with them has been truly awesome. They use beautiful wood and detail the fencing one slat at a time. Plus Brady (owner) is VERY fair in his pricing. His staff is reliable too, and they have all done this for a long time. I had an estimate a while back from a large company, but I decided to wait. I'm GLAD I did. In my opinion Guardian is superb. I DO recommend spending a bit more for Cedar. Guardian guarantee it for three years.